pregunta

Si estan en la aduana te debería llegar la carta de notificación a tu casa para que pases a retirar los productos.

Yo compré unas zapas y hace más de dos meses y ni noticias. Tampoco llegó carta ni nada.

Si, estan en aduana (lo mas probable) te va a llegar a llegar una notificacion a tu casa. Pero recien 3 semanas es mas o menos el tiempo promedio minimo.
En mis compras que les hice demoraron desde 30 dias hasta 60, pero llegaron todos
Saludos

Si escribís a CRC te van a responder algo así:

Hi Moreyra,

Thanks for your email.

We are sorry to hear that your order has not arrived yet? we know how much of an inconvenience this can be. Your order has been dispatched to you on xx/xx/2012.

Just to let you know, it?s not possible to track this service.

There are a couple of things we would ask you to do before we take this matter further. We?d really appreciate it if you could check your parcel hasn?t been left with a neighbour or if a calling card has been left at your address. If you have received a calling card please follow the instructions on this.

If you?ve already checked the above and the parcel still hasn?t arrived after 30 full working days (Monday-Friday) from the date of dispatch, please complete the attached form to confirm to us that your order has been lost in the post.

Please reply to this email including the completed form. Once we have received your completed Lost in Post Declaration we can send a replacement order to you. To allow us to do this, please confirm your full delivery address.

We have dispatched this parcel with Royal Mail International as you selected 'standard delivery' as your shipping method.

If you need to claim for an order lost in post in future please visit our web site and we can automatically send the claim forms that you need.

Thanks,

Tanya

Con el Truking Number que te han dado para hacer el seguimiento de tu encargo, ingresa a el correo de tu país e ingresa dicho número para ver donde está. Si ya ingreso a Argentina te va a salir donde está y cuando será despachado o si está para recoger, porque puede ser que por un tema de impuestos lo hayan retenido y te llegue una carta pidiendo que te acerques para recoger tu producto previo pago de impuestos. Suerte

alguien completó el formulario? qué pusiern donde hay que firmar?